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GET
/
api
/
calls
/
get_call_transfer
/
{call_id}
Get Call Transfer Details
curl --request GET \
  --url https://voiceagent.infers.co/api/calls/get_call_transfer/{call_id} \
  --header 'Authorization: <api-key>'
{
  "call_id": "abc123",
  "transferred": true,
  "transferredAt": "2025-04-11T10:01:55.000Z",
  "transferredTo": {
    "type": "external_number",
    "value": "+18885551234",
    "label": "Customer Support Line"
  },
  "reason": "Agent transferred to licensed agent for further details"
}

Get Call Transfer Details

Use this endpoint to fetch the transfer details of a call.

Authorizations

Authorization
string
header
required

API key for authentication. Email [email protected] to get your API key

Path Parameters

call_id
string
required

The unique ID of the call.

Response

Successful Response

call_id
string
required
transferred
boolean
required

Indicates whether the call was transferred.

transferredTo
object
required

Details of the transfer destination.

transferredAt
string<date-time>

Timestamp of when the transfer occurred.

reason
string

Optional reason for the transfer (e.g., escalation, fallback, transfer to licensed agent).